Employers relying on digital tools for hiring, promotions, or workplace decisions must ensure accessibility from the start, according to an Equal Employment Opportunity Commission attorney. The warning highlights risks when online systems exclude candidates or employees with disabilities due to design flaws. Legal experts emphasize that retrofitting accessibility into existing platforms often falls short of compliance. Businesses face potential liability if barriers in digital processes disadvantage qualified applicants or workers.
Accessibility “cannot be an afterthought” when an employer uses online systems for such purposes, an EEOC attorney said.
