Experts urge organizations to treat internal communications as critical safety infrastructure, emphasizing the need for seamless functionality. They stress collaboration with IT teams to maintain reliable systems, framing effective communication as essential to operational resilience. The approach highlights how technical and strategic alignment can prevent breakdowns in high-stakes environments. Businesses and institutions may need to rethink how they prioritize and invest in these foundational systems.


Treat communications as safety infrastructure and work with IT departments to ensure systems work as needed, these experts say.